Your privacy matters to jiliko ms. This document explains your rights and our obligations in plain language. Reading it helps you make informed decisions about your account and your data. If anything is unclear, contact us at support@jilikoms.com before creating an account.
1. Introduction
This Privacy Policy ("Policy") describes how jiliko ms ("we", "us", "our") collects, uses, stores, shares, and protects the personal information of individuals ("you", "the Player", "the User") who access or use the jiliko ms platform available at https://jilikoms.com.
Jiliko ms operates as an online gaming and betting platform serving eligible adult players in the Philippines. In the course of providing our services, we necessarily collect and process personal data about account holders. This Policy explains that processing in a transparent manner, consistent with our obligations under the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations.
By registering an account on jiliko ms, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not register or use the jiliko ms platform.
2. Data Controller
For the purposes of applicable data protection legislation, jiliko ms is the data controller in respect of the personal data of its account holders. A Data Protection Officer (DPO) has been designated in compliance with the requirements of the Philippine Data Privacy Act. Enquiries relating to this Privacy Policy or to data protection generally may be directed to support@jilikoms.com, clearly marked for the attention of the Data Protection Officer.
3. Data We Collect
Jiliko ms collects the following categories of personal data in connection with the operation of the platform and the fulfilment of its legal and regulatory obligations:
Categories of personal data collected by jiliko ms
| Category |
Examples |
Purpose |
| Identity Data |
Full legal name, date of birth, government ID number, photograph |
Age verification, KYC compliance, fraud prevention |
| Contact Data |
Mobile number, email address |
Account communication, OTP delivery, support |
| Financial Data |
GCash number, Maya account, bank account details, card last four digits |
Deposit processing, withdrawal verification, AML compliance |
| Transaction Data |
Deposit history, withdrawal history, bet records, game session logs |
Account management, dispute resolution, regulatory reporting |
| Technical Data |
IP address, device type, browser, operating system, session timestamps |
Security, fraud detection, platform optimisation |
| Usage Data |
Pages visited, games accessed, features used, session duration |
Platform improvement, responsible gaming monitoring |
| Communications Data |
Support chat logs, email correspondence, complaint records |
Customer service, dispute resolution, training |
Jiliko ms does not knowingly collect sensitive personal information (as defined under the Philippine Data Privacy Act) beyond what is strictly necessary for identity verification and regulatory compliance. Special category data, including health information related to responsible gaming interactions, is handled with additional access controls and is not used for marketing purposes.
4. How We Collect Your Data
Jiliko ms collects personal data through the following channels:
- Direct submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
- Automated collection: Technical and usage data collected automatically when you access the jiliko ms platform, including through cookies and similar tracking technologies (see Section 10).
- Third-party sources: Identity verification information from government document databases or licensed verification service providers used to confirm the accuracy of information you have provided. Financial transaction data from payment providers including GCash, Maya, and connected banking institutions in connection with deposit and withdrawal processing.
5. Why We Use Your Data
Jiliko ms processes your personal data for the following purposes:
- Creating and managing your account, including authentication and access control.
- Verifying your identity and age in compliance with applicable regulations and our Terms and Conditions.
- Processing deposits and withdrawals in PHP through eligible payment channels.
- Settling bets, wagers, and game outcomes correctly and accurately.
- Detecting, investigating, and preventing fraud, money laundering, and other prohibited activity.
- Complying with obligations imposed by anti-money laundering regulations, gaming licensing requirements, and other applicable Philippine law.
- Operating responsible gaming tools and monitoring account activity for signs of harmful gambling patterns.
- Communicating with you about your account, including transaction notifications, security alerts, and support responses.
- Sending promotional communications where you have opted in to receive them, subject to your right to opt out at any time.
- Improving and maintaining the jiliko ms platform through analysis of aggregated, anonymised usage data.
6. Legal Basis for Processing
Jiliko ms processes your personal data under the following legal bases as recognised by the Philippine Data Privacy Act:
- Contractual necessity: Processing required to perform the account agreement between you and jiliko ms, including identity verification, payment processing, and game settlement.
- Legal obligation: Processing required to comply with applicable Philippine law including anti-money laundering regulations, gaming licence conditions, and tax reporting requirements.
- Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and general platform improvement, where these interests are not overridden by your fundamental rights.
- Consent: Processing for direct marketing communications and non-essential cookies, where your prior consent has been obtained and is subject to your right to withdraw at any time.
7. Sharing Your Personal Data
Jiliko ms shares personal data with third parties only in the following circumstances:
- Payment providers: GCash, Maya, GrabPay, Coins.ph, participating banks, and card processors receive the data necessary to process your deposits and withdrawals. These providers process data under their own privacy policies and applicable financial regulations.
- Identity verification providers: Licensed KYC service providers may receive identity documents and personal details to verify the accuracy of the information you have provided. These providers are contractually bound to process data only for verification purposes.
- Regulatory authorities: Jiliko ms may be required by law to disclose account or transaction data to the relevant gaming regulatory authority, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine government bodies.
- Technology service providers: Platform hosting, security services, and analytics providers who process data solely on behalf of jiliko ms under data processing agreements that prohibit independent use of the data.
- Legal proceedings: Where required by court order, regulatory process, or to protect the legal rights of jiliko ms or third parties.
Jiliko ms does not sell, rent, or otherwise commercially transfer your personal data to unrelated third parties for their own marketing or commercial purposes.
8. How Long We Keep Your Data
Jiliko ms retains personal data for the minimum period necessary for the purpose for which it was collected, subject to any longer retention period required by applicable law. In general terms:
- Account registration and identity data is retained for the duration of the account relationship and for a period of at least five years following account closure, in compliance with anti-money laundering record-keeping obligations.
- Transaction and betting records are retained for a minimum of five years following the transaction date.
- Customer support communications are retained for a period sufficient to resolve any outstanding dispute or complaint, and for up to three years thereafter.
- Technical and usage data is retained in identifiable form for up to twelve months, after which it may be retained in aggregated and anonymised form for analytical purposes without time limit.
Where retention beyond the standard period is required for ongoing legal proceedings, regulatory investigations, or unresolved disputes, data will be retained until those matters are concluded.
9. Data Security
Jiliko ms implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include encryption of data in transit using TLS protocols, encryption of sensitive data fields at rest, access controls limiting data access to authorised personnel on a need-to-know basis, regular security assessments of platform infrastructure, and procedures for detecting, reporting, and responding to personal data breaches.
While jiliko ms takes reasonable precautions, no online platform can guarantee absolute security. You play an important role in protecting your own account by using a strong unique password, keeping your login credentials confidential, and logging out after each session — especially on shared devices. If you suspect your account has been accessed without your authorisation, contact jiliko ms support immediately.
Protect yourself: Jiliko ms will never ask for your full password or OTP through a chat message, email, or phone call. If you receive such a request from someone claiming to represent jiliko ms, treat it as suspicious and report it to support@jilikoms.com.
10. Cookies and Similar Technologies
Jiliko ms uses cookies and similar tracking technologies on the platform for the following purposes:
- Essential cookies: Required for the platform to function, including session management, authentication, and security features. These cannot be disabled without impairing platform functionality.
- Functional cookies: Remember your preferences and settings to improve your experience, such as language and display preferences.
- Analytics cookies: Collect anonymised information about how players use the platform, which pages are visited most frequently, and where errors occur. This data helps jiliko ms improve the platform.
You can manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of some parts of the jiliko ms platform. Jiliko ms does not use cookies to serve third-party advertising.
11. Your Rights Under the Philippine Data Privacy Act
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jiliko ms:
1
Right to Be Informed
The right to know what personal data jiliko ms collects, how it is used, and with whom it is shared — which is the purpose of this Privacy Policy.
2
Right of Access
The right to request a copy of the personal data jiliko ms holds about you, and information about how it is being processed.
3
Right to Correction
The right to request that inaccurate or incomplete personal data held by jiliko ms be corrected or updated.
4
Right to Erasure
The right to request deletion of your personal data in certain circumstances, subject to jiliko ms's legal retention obligations.
5
Right to Object
The right to object to processing of your personal data for direct marketing or where jiliko ms relies on legitimate interests as the legal basis.
6
Right to Data Portability
The right to receive your personal data in a structured, commonly used format in certain circumstances, where technically feasible.
To exercise any of the above rights, contact jiliko ms at support@jilikoms.com clearly stating the right you wish to exercise and providing sufficient information to verify your identity. Jiliko ms will respond within the timeframe required by applicable law. Some requests may be subject to identity verification before processing.
If you believe jiliko ms has not adequately addressed a data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
12. Minors
The jiliko ms platform is strictly for adults aged 18 and over. Jiliko ms does not knowingly collect personal data from individuals under the age of 18. If jiliko ms becomes aware that personal data has been collected from a minor, it will take immediate steps to delete that data and close the relevant account. If you believe a minor has registered on jiliko ms, please report this to support@jilikoms.com immediately.
13. Cross-Border Data Transfers
In the course of operating the jiliko ms platform, personal data may be transferred to and processed in countries outside the Philippines, including by technology service providers and payment processors that operate internationally. Where such transfers occur, jiliko ms ensures appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act, including contractual protections and, where applicable, adequacy assessments of the destination jurisdiction's data protection framework.
14. Updates to This Policy
Jiliko ms may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform functionality. Where changes are material, we will notify registered account holders through their registered contact details before the changes take effect. The date at the top of this Policy indicates when it was last reviewed. Continued use of jiliko ms following notification of a material change constitutes acceptance of the updated Policy.
For any questions, concerns, or requests relating to this Privacy Policy or to the personal data jiliko ms holds about you, please contact:
Email: support@jilikoms.com (mark your message for the attention of the Data Protection Officer)
Platform: https://jilikoms.com
Jiliko ms is committed to resolving data privacy concerns promptly and in accordance with our obligations under Philippine law. If your concern is not resolved to your satisfaction, you may contact the National Privacy Commission of the Philippines for independent assistance.